Experience

Optera Climate | Senior Product Designer

B2B software to help companies meet their decarbonization goals

Mar 2024 - Apr 2025 | Sept 2025 - Present

Owned all design deliverables, serving as sole designer since late 2025. Shaped roadmap priorities and directed resources toward highest-impact opportunities and incentives.
Saved 15+ engineering hours per month by designing a tool that allowed the services team to independently manage suppliers within the product.
Eliminated 20+ hours per month of duplicate effort for ESG customers by designing an AI-powered knowledge base to respond to ad-hoc data requests, connecting product data with company policies and public reports.
Cut customer response time by 67% and saved 15+ engineering hours per month by designing a tool for consultants to independently manage suppliers and surveys within the product.
Optimized and scaled the existing design system, consolidating variants and creating documentation for designers and developers.
Led pilot testing for the new Environmental, Social, and Governance (ESG) product release by conducting customer interviews and surveys.
Leveraged existing sales and marketing insights as a low-cost opportunity to determine customer themes on trends in sustainability and AI.

B2B platform to promote privacy, security, and trust within companies

Feb 2020 - Mar 2024

Created and owned designs for 5 product modules: determining customer journeys, creating user flows, and producing high fidelity mockups
Conducted discovery research for emerging markets including Environmental, Social, and Governance (ESG) and Privacy Rights
Collaborated with product teams to determine proposals for strategic new product development initiatives, 60% of which have entered production
Partnered with design, product, and engineering teams to launch the first platform-wide WCAG initiative to promote awareness within the company, resolving critical accessibility issues
Streamlined existing design system, defining guidelines for the reusable component library to support a unified experience across all products
Served on the interview and hiring panel, expanding the team by 30% across multiple levels
Created content to onboard new hires
Facilitated ceremonies with global cross-functional teams, including sprint kickoffs, workshops, and retrospectives

May 2019 - Aug 2019

Reduced repair costs by over 10% by eliminating duplicate steps in the camera repair process
Designed an in-house solution to submit and track retail security camera repairs: creating wireframes, clickable prototypes, and high fidelity mockups
Streamlined user and business needs through stakeholder interviews
Led a cross-functional design sprint, scoping, and prioritization workshops
Conducted iterative user testing on product prototypes

May 2018 - Oct 2018

Explored mobile designs for the product, conducting UX interviews with product and marketing stakeholders to discover the most common consumer patterns and use cases
Developed site map concept for mobile app encompassing core functionality of the web tool
Redesigned app wide document repository creating wireframes, prototypes, and high fidelity mockups
Improved team efficiency by building new design components and documenting design system
Grew customer base by helping sales team create personalized proposals for customers with custom branding.