OneTrust | UX Designer
B2B platform to promote privacy, security, and trust within companies
Feb 2020 - Mar 2024
- Created and owned designs for 5 product modules: determining customer journeys, creating user flows, and producing high fidelity mockups
- Conducted discovery research for emerging markets including Environmental, Social, and Governance (ESG) and Privacy Rights
- Collaborated with product teams to determine proposals for strategic new product development initiatives, 60% of which have entered production
- Partnered with design, product, and engineering teams to launch the first platform-wide WCAG initiative to promote awareness within the company, resolving critical accessibility issues
- Streamlined existing design system, defining guidelines for the reusable component library to support a unified experience across all products
- Served on the interview and hiring panel, expanding the team by 30% across multiple levels
- Created content to onboard new hires
- Facilitated ceremonies with global cross-functional teams, including sprint kickoffs, workshops, and retrospectives
